The Supporty Story

Supporty was founded with one simple goal — to make it easier for businesses to find brilliant customer service talent, and to create better opportunities for the people delivering it.

We’re part of the Sezi family, a consultancy built by customer experience experts who know what it takes to build high-performing teams. After years inside customer service, leading frontline teams, hiring, coaching, and scaling operations, we knew businesses deserved more than just “staffing.” They deserved real support and so did the people on the ground doing the work.

Supporty exists to bridge that gap.

We specialise in customer support and customer experience roles because that’s what we know best. From standout frontline agents to team leaders, case managers, QA specialists, and L&D coaches - we find and place the right people, with the right skills, at the right time.

We’re about partnerships, not placements. Fairness, not shortcuts. Real conversations, not smoke and mirrors.

Because great customer service doesn’t happen by accident — it happens when you have the right people in the right seats, backed by the right support.

If you’re ready to build a customer service team that feels like an extension of your brand, we’re ready too. Let’s get it sorted..

Our Values

Service First

Everything we do starts and ends with service. For our clients, our candidates, and your customers.

Fairness Always

We believe great work happens when people are treated fairly. We’re transparent about fees, pay, and expectations from the start.

Real Partnerships

We’re in it with you - not just until you find someone, but as your team grows, evolves, and succeeds.